Valyn installs straight from the Shopify App Store — Shopify runs the secure OAuth handshake for you. The whole setup takes under two minutes.
Valyn installs directly from its Shopify App Store listing. Shopify identifies your store and runs the secure OAuth handshake for you — there's nothing to type here. Once you approve the read-only permissions, you'll land right back in your Shopify admin.
We'll link the listing here the moment it's live.
We redirect you to Shopify to grant read-only access to orders, fulfillments, and customers. No write scopes.
Starter or Pro, both with a 7-day free trial billed through Shopify. Switch any time from the dashboard.
Add your outgoing SMTP credentials and forward your support inbox to your Valyn address. You're live.
Valyn requests the minimum Shopify scopes needed to look up an order and reply. It never modifies your store, your customers, or your checkout.
read_ordersLook up the order a customer is asking about, by order number, sender email, or recency.
read_fulfillmentsRead the carrier and tracking number to include in the auto-reply.
read_customersMatch the inbound sender to a customer on file when the order number is missing.