Enter your store domain to start the OAuth flow. The whole setup takes under two minutes.
Prefer to find us on the Shopify App Store? We'll link here once listed.
We redirect you to Shopify to grant read-only access to orders, fulfillments, and customers. No write scopes.
Starter or Pro, both with a 7-day free trial billed through Shopify. Switch any time from the dashboard.
Add your outgoing SMTP credentials and forward your support inbox to your Valyn address. You're live.
Valyn requests the minimum Shopify scopes needed to look up an order and reply. It never modifies your store, your customers, or your checkout.
read_ordersLook up the order a customer is asking about, by order number, sender email, or recency.
read_fulfillmentsRead the carrier and tracking number to include in the auto-reply.
read_customersMatch the inbound sender to a customer on file when the order number is missing.