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Install

Install Valyn on your Shopify store.

Enter your store domain to start the OAuth flow. The whole setup takes under two minutes.

Must end in .myshopify.com. You can find it in Shopify admin → Settings → Domains.

Prefer to find us on the Shopify App Store? We'll link here once listed.

01

Shopify OAuth

We redirect you to Shopify to grant read-only access to orders, fulfillments, and customers. No write scopes.

02

Pick a plan

Starter or Pro, both with a 7-day free trial billed through Shopify. Switch any time from the dashboard.

03

Configure SMTP & forward

Add your outgoing SMTP credentials and forward your support inbox to your Valyn address. You're live.

Read-only permissions, nothing more.

Valyn requests the minimum Shopify scopes needed to look up an order and reply. It never modifies your store, your customers, or your checkout.

  • read_orders

    Look up the order a customer is asking about, by order number, sender email, or recency.

  • read_fulfillments

    Read the carrier and tracking number to include in the auto-reply.

  • read_customers

    Match the inbound sender to a customer on file when the order number is missing.

See pricingSecurity & data handlingQuestions? Contact us
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The simplest way to automate order tracking support for Shopify stores.

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