A focused list. If something isn't on this page, Valyn doesn't try to do it — by design.
Valyn reads each email and flags genuine order-tracking questions in three languages — telling them apart from newsletters, returns, and noise. Those are the emails that stop costing you time; everything else lands untouched in your inbox so real support still reaches you.
Order numbers come in dozens of formats. Senders email from addresses that don't match their Shopify customer record. Valyn tries the obvious match first and degrades cleanly when it can't.
Replies go out via your own SMTP. The customer sees your domain, your signature, your tone. Valyn is invisible in the conversation.
Live status of every automation, every email, every failed lookup. No new tab, no separate login.
Processed, detected, replied, failed — by week, by day, by hour.
Every processed message — customer, intent, matched order, reply preview.
Enable, pause, retry, override — one click, no settings page hunt.
CSV of every email and reply, on demand. Take it anywhere.
No returns automation. No refunds. No live chat. AI detects intent, but never writes replies — those come from your templates and real Shopify data. No social DMs. No marketing emails. No abandoned-cart recovery. No multi-mailbox routing. If you need any of those, you need a different tool — and that's fine. We're focused on WISMO, end of story.